Refund Policy
Effective Date: 15/05/2024
At Digigyaan,in, we take pride in delivering high-quality digital eBooks to help you learn and grow. Since all of our products are digital and instantly accessible upon purchase, we have a strict no-refund policy.
Please read our refund policy carefully before making a purchase.
1. Digital Product Nature
All products sold on Digital Learning are digital eBooks delivered electronically. As such, we do not offer refunds, exchanges, or cancellations once a purchase is completed and the download link or access is provided.
2. Exceptions – Defective or Corrupted Files
If you are unable to download the eBook or if the file is corrupted or incomplete, please contact our support team within 7 days of your purchase. We will make every effort to assist you by:
- Replacing the file.
- Re-sending the download link.
- Providing alternate access if needed.
Inn the rare event that you receive a defective or incorrect ebook, we will provide a replacement or a suitable resolution upon verifying the issue. Please reach out to our support team within 7 days of the purchase date, providing the relevant details of the problem. The replacement ebook will be send via email within 5-7 days.
3. Duplicate Purchases
If you accidentally purchased the same eBook more than once, please contact us within 7 days of the duplicate transaction. We may review the situation and issue a refund for the additional purchase upon verification.
If refund is approved, an amount will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.
4. Contact Us
If you experience any issues or believe your situation qualifies for an exception under this policy, contact us at:
📧 digigyaan.in@gmail.com
Please include:
- Your full name
- Order number
- Description of the issue
- Screenshot or evidence (if applicable)
5. Policy Agreement
By making a purchase on Digigyaan.in, you acknowledge and agree to this refund policy. It is your responsibility to read and understand our policy before placing an order.